Terms & Conditions 

Use of Site
You may only use this site to browse the content, make legitimate purchases and shall not use this site for any other purposes, including without limitation, to make any speculative, false or fraudulent purchase. This site and the content provided in this site may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed. 'Deep-linking', 'embedding' or using analogous technology is strictly prohibited. Unauthorized use of this site and/or the materials contained on this site may violate applicable copyright, trademark or other intellectual property laws or other laws.

Disclaimer of Warranty
The contents of this site are provided "as is" without warranty of any kind, either expressed or implied, including but not limited to warranties of merchantability, fitness for a purpose and non-infringement.

The owner of this site, the authors of these contents and in general anybody connected to this site in any way, from now on collectively called "Providers", assume no responsibility for errors or omissions in these contents.

The Providers further do not warrant, guarantee or make any representation regarding the safety, reliability, accuracy, correctness or completeness of these contents. The Providers shall not be liable for any direct, indirect, general, special, incidental or consequential damages (including -without limitation- data loss, lost revenues and lost profit) which may result from the inability to use or the correct or incorrect use, abuse, or misuse of these contents, even if the Providers have been informed of the possibilities of such damages. The Providers cannot assume any obligation or responsibility.
The use of these contents is forbidden in those places where the law does not allow this disclaimer to take full effect.

Our Rights
We reserve the right to:
1. modify or withdraw, temporarily or permanently, the Website (or any part of it including products) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or
2. change these Conditions from time to time, and your continued use of the Website (or any part of) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.
3. We will use our reasonable endeavours to maintain the Website. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website or because of a failure, suspension or withdrawal of all or part of the Website (or products) due to circumstances beyond our control.

Safety & Technical Data sheets are available upon request. 

All our products are sold on the basis that they will be fully approved by the purchaser within their desired application to ensure that they are fit for the intended purpose.  We do not take responsibility of suitability to the application and our products should be trialled and tested accordingly to ensure that the needs are being met.

Return / Refund Policy
We will gladly refund or exchange any online purchases within seven (7) days from the date of purchase (21 days if outside the UK), on condition that proof of purchase is presented, and that the item is returned in good condition to our contact address.  We cannot refund or exchange items that have been custom made or specifically produced for the buyer such as liquid crystal inks, colour shifting pigments or the sprayable hydrochromic ink unless the item is not the one ordered or is faulty. 

We will exchange the product for the same product in the event that the product is damaged or faulty.

Make sure you still have the invoice that was shipped with your original parcel. Put this invoice or a copy into the original box. It is preferred if you include a brief note for our information, but it is not required.

If you do not have the original invoice, please include your order number. The cost of shipping the parcel back to us will be at your expense. We cannot be held respnsible for lost or delayed mail.  In case of loss, we recommend that you use tracked mail.

We will refund your money as soon as we have received your return and verified that everything is in order.  The money will be credited to your credit card and you will be notified of this either by telephone or by e-mail.

It is the buyers responsibility to give a correct and deliverable address. If the item is returned undelivered, we reserve the right to re-charge postage and an administration fee.  If there is any problem with your return, we will contact you and let you know.

We will refund the full price paid for the item, excluding the cost of shipping and an administration charge.  We will only refund the cost of shipping if the item we sent you is not the item you ordered or is faulty.  We will not charge an administration fee, if if the item we sent you is not the item you ordered or is faulty.
 
Refunds are deposited directly into your credit card or bank account. This process may take up to 10 working days.
Should you wish to arrange a return or refund please contact us at sales@sfxc.co.uk or phone +44 (0) 207 1183123

Third Party Links
In an attempt to provide increased value to our Users, we may provide links to other websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.

Product availability
Lead time is dependent on stock availability. Should we have stock available, we will do our best to dispatch the same day provided payment is validated/received before 1300 hours.

Every effort is made to effect shipment of your order timeously however unforeseen circumstances may cause delays. Should we be faced with such an occurrence Good Life Innovations Ltd will contact you via email and provide a revised shipping schedule.

Delivery Policy
When you click to make a purchase with us legal obligations arise and your right to refund of monies charged to your credit card or paid in any other way agreed by us, are limited by our terms & conditions. All our products are sold on the basis that they will be fully approved by the purchaser within their desired application to ensure that they
are fit for the intended purpose.  We do not take responsibility of suitability to the application and our products should be trialled and tested accordingly to ensure that the needs are being met.  You must not make any purchase through this site unless you understand and agree all our terms and conditions. Once payment is made for the purchase, it is deemed that you have read and understood the terms and conditions for such purchase. If you have any queries please contact us before making any purchase for any service through this website.

  • Shipping
    UK counter to counter :
    Please ensure the correct shipping address is provided from the outset as title and risk will pass to you once the order has left our premises.
  • Undeliverable packages
    Occasionally packages are returned to us undeliverable. Should this event take place every attempt will be made to contact you to make arrangements for re-shipment.  We reserve the right to re-charge postage costs and an administration fee if the problem was beyond our control
  • Order processing
    Order processing will not begin until we receive a confirmed order and full payment.
  • All orders custom products have a lead time of 10-15 working days. The leadtime may increase during busy times.

Payment Options and Pricing
All transactions will be processed in Great British Pounds (GBP).

It is accepted that Purchase Orders constitute a legal offer to buy products or services and is a one-off contract between the buyer and seller.

Immediate payment is required before work is commenced. Where an account is arranged, payment is required within 7 days from delivery.

The customer agrees to payment of the whole account once design work is commenced and is considered an acceptance of the work quoted.

Good Life Innovations Ltd endeavours to offer you competitive prices on current products; your total order price will include the price of the purchase plus any applicable sales tax and shipping charges (on the day of shipping).

Good Life Innovations Ltd reserves the right to change pricing or product quantities at any time without prior notice.

Should Good Life Innovations Ltd reduce it’s price on any shipped products within 10 working days of shipment, you may contact us and request a refund of the difference between the price you were charged and the reduced selling price. To receive the refund you must contact us within 14 days of shipment.

  • Credit Card
    We accept PayPal, MasterCard and Visa credit or debit cards. If you do not have a credit or debit card please utilise one of the other payment options, or simply log off and return to the site at a later time to complete your order.
  • EFT (Electronic Fund Transfer)
    Banking Details are available on request:
  • Direct Deposit
    You may pay for your products through a direct deposit. It’s exactly the same as doing an EFT payment, except you’ll have to go into your bank and physically make your direct deposit there. Please fax through your deposit slip to us on +44 (0) 871 714 3413 to ensure your payment is confirmed and order shipped as quickly as possible.

For more information about how to order, special order requirements and other payment options, please contact us at
+44 (0) 207 1183123

Security Policy
PayPal or SagePay process all debit or credit card transactions. All credit card transactions are 128 bit Secure Socket Layers (SSL) encrypted. The company registration documents and the site's registered domain name are checked and verified by Security Metrics, ensuring the cardholder and merchant that nobody can impersonate them to obtain confidential information.
PayPal and SagePay are committed to providing secure online services. All encryption complies with international standards. Encryption is used to protect the transmission of personal information when completing online transactions. PayPal and SagePay Internet servers are protected by firewalls and intrusion detection systems.  We reserve the right to check payments by 3D Secure services.
The Merchant does not have access to credit details.
PayPal and SagePay continually reviews and enhances its security in line with technological changes.

Monitoring
We have the right, but not the obligation, to monitor any activity and content associated with the Website. We may investigate any reported violation of these Conditions or complaints and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access and/or removing any materials from the Website).

Printing and Promotional
Due to the nature of die cutting there may be very small nodules interspersed aound the edge of the die cut card.
We print by Litho on orders generally of 5,000 and over. Digital printing is normally used for quantities up to 5,000. Digital printing does not have 100% registration as Litho printing form printing plates which is a more expensive process.

Although any movement is kept to the minimum there could be a 1-1.5mm movement on the printed sheet which may show on borders i.e being very slightly off set.  Where artwork and design charges are quoted and this work is commenced by us, these costs will be charged even if the production is not completed.

Variations in Quantity
Every endeavour will be made to deliver the correct quantity ordered, but estimates are conditional upon margins of 5% for work in one colour only and 10% for other work being allowed for overs and shortage (4% and 8% respectively for quantities exceeding 50,000) the same to be charged or deducted.

Liquid crystal thermometer strips
Complete accuracy of positioning cannot be guaranteed when placing thermometer strips by hand and are subject to variation.

Law
The Conditions will be exclusively governed by and construed in accordance with the laws of the United Kingdom whose Courts will have exclusive jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions.

Updating of these Terms and Conditions
We reserve the right to change, modify, add to or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is the User’s obligation to periodically check these Terms and Conditions at the Website for changes or updates. The User’s continued use of this Website following the posting of changes or updates will be considered notice of the User’s acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.

Consent
I understand that all the designs and trademarks are registered to Good Life Innovations Ltd and hereby accept the terms and conditions. I undertake not to copy/duplicate the trademarks and designs directly or indirectly in anyway and understand the legal implications thereof. Should I be found to be in violation of this agreement I understand that I will be held liable for all legal costs incurred by Good Life Innovations Ltd for any civil action or any legal action deemed necessary against me.

Contact Details


SFXC Special FX & Coatings 

GOOD LIFE INNOVATIONS LTD

Tel: +44 (0) 207 1183123

Fax: +44 (0) 871 714 3413

sales@sfxc.com.uk

www.sfxc.co.uk

Company Registration No: 07003596

VAT No: 122703551

The Registered Office of the Company is situated at:
Goodman House
13a West Street
Reigate
Surrey
RH2 9BL