Shipping & returns

Deliveries

We can only guarantee same day dispatch on orders made before 12:00pm GMT. Orders placed after Friday 12:00pm GMT will be dispatched on Monday. These delivery times are estimates.

Please Note: During the holiday period, Shipments may be delayed due to limited collections from our couriers

DHL Express Delivery

• All Duties & Taxes are included in shipping costs
• Control your shipment with on-demand delivery
• Delivery provided by DHL door to door

Mail

• There may be local duties and taxes to be paid
• Priority International Shipping
• Delivery provided by mail network

Returns

All Items that you wish to return or exchange must fill the following criteria

• All returns and exchanges must be within 21 days of receiving delivery
• We cannot accept returnsed pots of ink that have been opened
• Returns and exchanges must be unused, as new, in the original packaging - free of smoke, hair and dust

The Cost of the item including discounts applied at time of purchase will be refunded. When you receive your package you should have included a returns form. If you have not received a returns form please contact us and we will send you a copy or just write down what you would like to return or exchange (make sure to include your order number).

We recommend returning your order via a local postal service. Please note, you are liable for the cost of return and it is your responsibility to ensure the items get back to us so we strongly recommend you use a tracked service for your return as we can not be held respinsible for returns that have been 'lost' in the post..