EU orders: VAT and delivery

We ship to the EU from the UK. Here's what that means for VAT and delivery.

Personal orders up to €150

If the goods in your order are worth €150 or less, your country's VAT is collected at checkout, so there's no VAT to pay when your parcel arrives. Delivery doesn't count towards the €150, because it's charged separately. The limit is the value of the goods only, before VAT.

On these orders we also prepay the EU customs duty, so nothing further should be due on delivery.

Orders over €150

VAT is not charged at checkout. Your country's import VAT, any customs duty and the carrier's clearance fee are payable when the parcel arrives.

Buying for a business or organisation?

Please contact us before ordering so we can confirm the correct VAT and delivery arrangements for you.

Customs checks

Customs checks can still delay a parcel. If you're asked to pay VAT or duty on an order where it was collected at checkout, please contact us before paying so we can look into it.

Full details: Shipping & Returns.